The Brand Auditors Privacy Policy

The Brand Auditors, LLC, a South Carolina limited liability company (hereinafter known as “Company”, “us” or “we”), currently owns and operates the website known as https://brandauditors.com/  (the “Site”).

To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used and what rights you have in relation to it. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested. The term “you” refers to the user or viewer of our Site.

We are committed to maintaining the trust and confidence of every client. We are GDPR-compliant and strive to exceed data protection standards.

Whether you're browsing the Site, subscribing to our newsletter, or participating in our research projects, this policy outlines how we protect your privacy and keep your data secure.

This privacy statement applies to all Company-owned websites, domains, and applications. This privacy statement covers personally identifiable information, anonymous data collection and aggregate reporting. Personally identifiable information is any information that is associated with your name or personal identity. However, personally identifiable information does not include any information you upload or publish to the Site and make publicly available to other users.

 

Types of Data Collected

We collect personal information voluntarily provided by you during the registration process, when you use the Site, purchase services, subscribe to our newsletter, participate in our research projects, or otherwise contacting us. The types of personal information you provide to us may include, but is not limited to, first and last name, company name, address, phone number, email address, business contact information, job position, geographical information, transaction information, billing information, and credit card and/or debit card information.

We collect the following categories of personal data:

• Identifiers (e.g., name, email address, phone number)
• Commercial information (e.g., purchase history)
• Internet or other electronic network activity (e.g., IP address, browser type, cookies)
• Geolocation data (if applicable)
• Inferences drawn from the above information to personalize services

When you browse the Site, you do so anonymously. We do log your IP address (the Internet address of your computer) to give us an idea of which part of the Site you visit and how long you spend there, but we do not link your IP address to any personal information unless you have logged in to the Site. Like many other commercial websites, the Site may use a standard technology called a "cookie" to collect information about how you use the Site. Please go to “Cookies Policy” below for more information.

 

How We Use Your Personal Information – General

We may use your personal information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. We use the information we collect for the following business purposes:

• To make the Site easier for you to use by not making you enter your personal information more than once.
• To send marketing and promotional communications if you consent.
• To deliver products or services that you request or purchase.
• To process your purchase or transaction.
• To schedule appointments or Zoom meetings.
• To process refunds (if available).
• To help us create and publish content most relevant to you.
• To alert you of product additions, upgrades, special offers, updated information and other new products and services provided by us.
• To request feedback from you.
• To request assistance or fill out support requests.
• To send administrative information about the Site to you.
• To protect the Site.
• To enforce the Terms of Service and other policies, including this Privacy Policy.
• To identify usage trends and/or data analysis.
• To reply to inquiries.
• To handle complaints.
• To provide operational notices.
• To keep records up to date to notify you via periodic e-mails of technical service issues, or other related service information.

 

Who We Share Your Personal Information With

We may process or share data:

• If you have given us specific consent to use your personal information for a specific purpose.
• If required to do so by law (for example, a subpoena) or regulation, or in good faith: (a) to comply with legal processes served regarding the Site; (b) to protect our rights and property; (c) when our records indicate fraudulent activity or other deceptive practices that a governmental agency should be made aware of; or (d) when your communication suggests possible harm to others.
• If reasonably necessary to achieve our legitimate business interests.
• If we need to fulfill the terms of our contract.

We may transfer information about you if our Company is acquired by or merged with another company. We may share information with third party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. For example, data analysis, email delivery, hosting services, customer service and marketing efforts.

We never sell or rent your personal information.

Your personal information and data may be accessible and shared with the host of our Site, WordPress. We recommend that you review the Privacy Policy for WordPress and contact WordPress if you have any questions regarding use of your personal information and data.

We may share and disclose your personal information and data with QuickBooks and/or Stripe for payment processing and billing purposes. We recommend that you review the Privacy Policy for QuickBooks and/or Stripe and contact QuickBooks and/or Stripe if you have any questions regarding use of your personal information and data.

When you contact us and provide your personal information, we will not share your information with third parties without your permission, other than for the limited exceptions already listed herein. It will only be used for the purposes stated in this Privacy Policy. If we have processed your data based on your consent and you wish to revoke your consent, please contact us.

 

Newsletter Sign-Up

We collect personal information as part of the registration process for email

communications. We use this information to:

• Send updates about topics you have requested.
• Contact you for additional information or feedback.
• Ensure our records are accurate and improve our communications.

We do not sell or trade email lists with other organizations or businesses.

We use MailerLite to deliver our newsletter. Your personal information and data may be accessible and shared with MailerLite to properly track email open rates and link clicks using industry-standard technologies to improve our content.

For more information, see MailerLite's Privacy Policy.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting info@brandauditors.com.

 

Audience Research Projects

For research projects, we collect and analyze audience data on behalf of businesses. In some cases, businesses provide us with customer data for research purposes. If your personal contact data is included, rest assured that we follow strict confidentiality measures.

• We only share personal data with the business commissioning the research if participants provide explicit consent.
• If you are involved in one of our research projects, we ensure that any data we collect is handled responsibly and securely.

 

Third-Party Websites

The Site may contain advertisements from third parties or links to third parties that are not affiliated with us. We cannot guarantee the safety and privacy of data that you provide to any third parties. This Privacy Policy does not cover any data collected by a third party or links to other third party websites. We are not responsible for the privacy and security practices of any third parties, including other websites that may be linked from the Site. You should review the policies of such third parties and contact them directly to respond to your questions

 

Your Rights and Access to Personal Information

We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless otherwise required by law. If we do not have a legitimate business reason to process your personal information, then we will delete it or anonymize it or securely store your personal information and isolate it from any further processing until deletion is possible. We will also delete your personal information if you unsubscribe from the Site. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with investigations, enforce our Terms of Service and/or comply with legal requirements.

You have the right to access, correct, or delete any personal data we hold about you. Please email info@brandauditors.com with your request.

 

Texas Data Privacy and Security Act Notice

If you are a resident of Texas, you have certain rights under the Texas Data Privacy and Security Act (TDPSA). This section provides information required by the TDPSA and describes your rights with respect to your personal data.

For residents of Texas, the following rights apply:

• Right to Know: You can request what personal data we collect, use, and share.
• Right to Confirm: You can request confirmation of whether we process your data.
• Right to Access: You can request access to the personal data we hold about you.
• Right to Correct: You can request corrections to inaccurate data.
• Right to Delete: You can request deletion of your personal data.
• Right to Data Portability: You can request a copy of your personal data in a portable format.
• Right to Opt Out: You can request to opt out of targeted advertising, sale of personal data (if applicable), and profiling in furtherance of decisions that produce legal or similarly significant effects.

To exercise your rights, contact us at 888-987-8110 or info@brandauditors.com. We will respond within 45 days. We may request up to an additional 45 calendar days to respond to your request, depending on the complexity. To verify your identity, we may ask for certain information. You may designate an authorized agent to submit a request on your behalf.

If we deny your request, you have the right to appeal our decision. To submit an appeal, contact us at info@brandauditors.com.

 

Security of Your Personal Information

We strictly protect the security of your personal information. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

Your personal information is never shared outside the Company without your permission, except under the conditions explained herein. All data is processed and stored on off-site servers provided by third parties. You also have a significant role in protecting your information.

We use SSL encryption when collecting or transferring sensitive data such as billing information and personal information. Credit card numbers or billing information is only used for processing payment and is not used for other purposes. Our efforts to protect credit card fraud help protect your financial data security.

 

Children’s Online Privacy Protection Act (COPPA) Compliance

We do not knowingly collect information from individuals under 13 years old. Our website and services are directed at individuals aged 13 and older. We are committed to complying with the Children's Online Privacy Protection Act (COPPA) and have implemented measures to ensure that we do not collect, use, or disclose any personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete the information as quickly as possible.

 

Online Privacy Policy Scope

This privacy policy applies only to information collected through the Site and does not cover offline data collection.

 

Your Consent

By using the Site, you consent to this Privacy Policy. If you do not agree with any terms in this Privacy Policy, please discontinue use of the website.

 

Cookies policy

We use a system to classify the different types of cookies we use on the Site or using third parties through the Site.

 

What is a cookie?

Cookies are text files containing small amounts of information downloaded to your personal computer, mobile, or other devices when you visit a website. Cookies are then sent back to the originating website on each subsequent visit or to another website recognizing that cookie. Cookies are useful because they allow a website to recognize a user's device. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Site, our services, or other websites you visit.

 

How long are cookies stored?

Persistent cookies: These cookies remain on a user's device for the period specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

Session cookies: These cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

Cookies do many different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience.

You can find more information about cookies at All About Cookies and Your Online Choices.

Email us with any other questions or concerns at info@brandauditors.com.

 

Changes to This Privacy Notice

We keep our privacy notice under regular review. Any material changes will be communicated through the Site.

This privacy notice was last updated on July 2, 2025.

 

Contact Us Regarding this Privacy Policy

For any questions or concerns, please contact us at info@brandauditors.com.